Warranty
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Thank you for your purchase from Coastal Clotheslines.
The benefits given by this warranty are in addition to all other rights and remedies in respect of the product, which the purchaser has under the Trade Practices Act and similar State and Territory Laws. Nothing in this warranty will exclude, restrict or modify any conditions, warranty rights or liability implied in this purchase or protected by law where to do so would render this warranty void.
We, the Manufacturer of all Coastal Clotheslines offer a LIMITED LIFETIME 20 year structural frame repair warranty or replacement warranty for defective frames due to improper workmanship as to our discretion from the date of purchase to you, the original end-user purchaser of the Goods (clothesline/s frames). We “Coastal Clotheslines” offer a 3 year mechanical warranty or replacement warranty on folding mechanisms due to improper workmanship as to our discretion from the date of purchase to you, the original end-user purchaser of the folding mechanisms.
This warranty does not cover damage caused by fire, natural disasters, alterations or repairs by any other than an authorised person of Coastal Clotheslines.
If installed, this warranty is valid only for installations made by or authorised by Coastal Clotheslines, or if installed by the customer, the installation must be carried out exactly as required in the instructions that are supplied with the clothesline or available on our website.
The owner is to ascertain position of all underground & wall pipes and electrical wires and notify installer of any obstacles. Although all care will be taken, no responsibility can be accepted for any damage during installation.
The warranty is valid only if the Coastal Clothesline is put up in the fixed position and folded as instructed by an authorised Coastal Clothesline person or as per the instructions in the clothesline manual as supplied.
This warranty is the only express warranty given by Coastal Clotheslines. No person has the authority to change or add to these obligations and liabilities without Coastal Clotheslines approval in writing.
Coastal Clotheslines reserves the right to determine whether or not fault is caused by faulty workmanship or that any part is defective.
Coastal Clotheslines or its authorised agent may offer advice, but accepts no responsibility as to the ultimate positioning of the installed clothesline.
Coastal Clotheslines choose to use KOS stainless steel rope (cable, wire) in either ‘hamma’™ Duplex 2205 or ‘hamma’™ 316. Supplied by Arcus Wire and applicable warranties from ArcusWire apply.
Other costs such as re-swaging cables, dismantling, transport, re-erection, travelling costs and consequential loss are also excluded from this guarantee.
Items placed in coastal areas require more regular maintenance. Exposure to sea air and salty environments may accelerate deterioration to a product’s finish, so we recommend regular cleaning of your clothesline to maintain appearance and guard against wear and tear. Please see Care & Cleaning.
Tea-stain Disclaimer
Tea-staining is a natural part of the oxidization process of all steel or iron based materials. Stainless steel will tea-stain over time and it is not considered a defect as it is a surface result and can be completely maintainable and therefore not covered under warranty. All clothesline frames require maintenance and should be kept clean and well maintained to prevent tea-staining and environmental damage.